Here at SERVPRO, we adhere to the quickest response by following the 1,4,8 hour rule.
1. Within one hour from notice of loss, SERVPRO of Sunland/Tujunga will contact your insured to arrange for service.
4. Within four hours of loss notification, we're on site to start mitigation services.
8. Within eight hours a preliminary report of the loss will be back to the appropriate person.